Your privacy is paramount. We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. We are committed to safeguarding your personal information and will always handle your personal information securely and carefully. The Caledonian Inn is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding on how we collect and use customer information.

Why we collect information

  • To deliver products or services to you
  • To better understand your requirements and preferences
  • Improve our service
  • Provide offers that are of greater interest or benefit to you

How we collect this information

  • When you make a booking/request confirmation of a booking

What we collect

The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.

  • Name
  • Billing Address
  • Phone number
  • E-mail address
  • Transaction information


The Caledonian Inn is protected by a 256-bit encrypted SSL certificate to ensure that any data you enter on the website is kept secure.


We do not process any payments on our website and none of your banking/bank account details are stored on our website. We do not collect nor store your credit card information.